JULY 2010 - LANGDON HILLS - MR & MRS NASH

I found DCS in the yellow pages and looked at your website. With all the great things that was said about DCS I thought no builder could be that good (You hear & see such bad things on the TV).

But you are as good as all the people on the website said you were - and better. I would have no hesitation on recommending DCS to family and friends. Hope we recieve a favourable quote for the driveway, patio and shed base.

JULY 2010 - EASTWOOD - MR & MRS DEDMAN

Excellent. We were listened to and advised well in our design needs. The workmanship was professional, tidy and reliable with a great result. Not cheap but good.

We have been happy to have subsequent projects carried out.

JUNE 2010 - BILLERICAY - MR & MRS OFFORD

Our garage conversion project was completed on time and to budget. We were kept fully informed at all times of the schedule of work. We knew what we were getting, and were not disappointed! The finished project is excellent. Your team were not disruptive, tidied up well each night and were clean and tidy.

Everyone was courteous and friendly, but Dean especially was attentive and very helpful - 10/10

JUNE 2010 - HULLBRIDGE - MR & MRS SAMUELS

Good organisation meant the job was completed with minimum disruption and with good communication any problems were able to be resolved.

MAY 2010 - THORPE BAY - MR & MRS HARRUP

Dean did an excellent job in ensuring the various tradesmen arrived on site at their appointed time. He always was available to answer and speedily resolve any minor problems encountered. It made all the difference to be able to refer any matter to the one person.

APRIL 2010 - BURNHAM ON CROUCH - ANNE WYATT

On time & in budget! Everyone was most helpful & I have been impressed with the promp response to snagging problems.

APRIL 2010 - EASTWOOD - MR HAWKRIDGE

A great job in converting our under stairs cupboard into a stunning downstairs toilet! A thorough job from start to finish and very pleased with the end product. Would definitetly use DCS Services for future work.

MARCH 2010 - RAYLEIGH - MR & MRS WORRALL

Our shower room has been transformed! Through good design, installation and good quality products we now have a first class shower room. Thank you for assisting us with our insurance claim. It proved to be a lengthy process but with your help we got there in the end!

DCS always provide a high standard of work. Your staff are always polite and professional and we look forward to working with you on future projects.

FEBRUARY 2010 - SOUTHEND ON SEA - MRS WHITE

If you want a good job well done get the best. I've had cowboys in the 40 odd years I've lived in my house and you end up paying more money with a job badly done. Thank you dean for your help and guidance. Also Lenny, what a pleasant young man, his phone calls ect. Well done.

FEBRUARY 2010 - BURNHAM ON CROUCH - MR & MRS HALL

Thank you Dean and Ben for giving us a wonderful home, to have a functional kitchen a light, airy feel to what was a dark terraced lounge, and a warm dry bathroom has improved the quality of life enormously. Your advice before and during the build added value to the project and ensured we achieved the very best end result. We would not hesitate to use DCS SERVICES again, knowing that we would get a safe, quality build by professional, considerate tradesmen.

JANUARY 2010 - HULLBRIDGE- MR & MRS RICHARDSON

Thank you for your work, as always - Quality finish and reliable service!

JANUARY 2010 - THORPE BAY - MR WALDEN

Thank you all at DCS for another professional job!

Customer Guarantee

All customers will benefit from a full guarantee on our workmanship for a 2 year period on all work that we carry out, whether that’s changing a tap to a full building project or refurbishment.

Sadly today we do find that manufactures are becoming more sloppy in their quality control, and of the few times we are asked to take a look at a problem our customers have, the issue often lies not in poor workmanship, but in the items supplied being faulty. PLEASE NOTE THE FOLLOWING; In this circumstance we are happy to provide a replacement service for any faulty item within 2 years of installation, however this is chargeable to the customer, who may be able to claw back the extra costs involved in re-fitting items from the manufacturer.

Professional Bodies

We belong to the Federation of Master Builders | Corgi | Guild of Master Craftsmen | all of our electrical work is certified by NIC EIC. Our gas and boiler works are carried out by a Gas safe registered engineer. All registration numbers are available on request.

Contingency

This allowance is for your peace of mind, should your work run into contingency costs then you will be informed beforehand so that you can see exactly where the extra costs have been incurred, and also decide whether you wish to carry out any works covered by this figure.

Insurance

We are insured for £2m public & employee liability including qualified tradesmen cover. Also bona fide sub-contractors have their own public liability insurance which is always current at the start of every new tax year @ 5^th April

Total Costs

Please check the estimate carefully as we carry out a supply only and supply and fit service, Make sure you are clear what exactly you are paying for, and what you are expecting to pay for within your estimate costs.

Fixtures & Fittings

These must be agreed prior to any work commencing.

Start Dates

Are proposed dates which you will have discussed with us, they are not fixed unless you have paid a deposit to secure specific dates. A deposit can be anything up to 1 year in advance for clients who are requesting specific work slots for their annual holidays, etc.

Deposits

We require a 30% deposit cleared funds on projects up to £15’000. any project over that figure requires a 10% deposit.

The purpose of taking a holding deposit from our clients is to ensure that we hold specific dates which we have agreed to. This also allows us to order supplies and arrange delivery of goods. All deposits must be paid a minimum 60 days prior to installation. We work on a three – four month waiting list for most clients. This system we have is not open for discussion as sadly from past experience some individuals have been known to have a change of heart or circumstances which is understandable, however we have also turned away works which could have been completed during these specific time slots. Please remember start dates are flexible by a few days either way. We will always be looking after the client where we are working at the time, and this should give you peace of mind that when we arrive to take care of your project, you will receive the same treatment.

Refuse & Waste

We do not clear any refuse or waste material from site. A licensed waste removal contractor can be organised to carry out this work on your behalf, this is charged as extra works.

Extra Works

Any works not specified on the estimate are chargeable extras, please carefully check the estimate to ensure everything is covered that you are expecting to have completed. if there is anything you need to clarify please contact us.