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JULY 2009 - HULLBRIDGE - MR & MRS RICHARDSONOverall we are very pleased with the quality finish of work and Dean's project management as a whole. However, the problems with the kitchen appliances could have been handled better. We wished that all appliances were tested and demonstrated in front of us to ensure they worked. Dishwasher faulty was due to installation error, which was poor and should have been fixed. DCS REPLY: We totally accept responsibility for the errors on appliance installation and appreciate Mr & Mrs Richardsons constructive comments. All future installations will have a visual demonstration with the customer before handing over the Kitchen - Mr & Mrs Richardson still remain satisfied clients and are planning further projects with DCS. These projects have now been completed and they have given the comments bellow.
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